Privacy Policy

At Shortn ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service.

1. Information We Collect

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: Create and manage shortened URLs, QR codes, and bio pages
• Account Management: Maintain your account, authenticate users, and provide customer support
• Analytics: Provide you with click analytics, visitor statistics, and performance insights
• Service Improvement: Analyze usage patterns to improve our service and develop new features
• Security: Detect, prevent, and address fraud, abuse, and security issues
• Communications: Send you service updates, security alerts, and support messages
• Marketing: Send promotional communications (with your consent, where required)
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We may share your information in the following circumstances:

• Payment Processing: Payment information is processed by Polar.sh, our payment service provider. Please refer to Polar's Privacy Policy for details on how they handle your data
• Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, email delivery, analytics)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights, safety, or property
• With Your Consent: With your explicit consent for specific purposes

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained until you delete your account or request deletion
• Shortened Links: Retained indefinitely unless you delete them or delete your account
• Analytics Data: Aggregated data may be retained indefinitely for statistical purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain processing of your data
• Restrict: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@shortn.at

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure storage of passwords using industry-standard hashing
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and track link performance
• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

8. Third-Party Links

Our service allows you to create shortened links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit through our shortened links.

9. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

We process your data based on the following legal grounds: contract performance, legitimate interests, legal obligations, and your consent.

12. California Users (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to know if we sell or share your personal information
• Right to access your personal information
• Right to delete your personal information
• Right to opt-out of the sale of your personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information. To exercise your CCPA rights, please contact us at privacy@shortn.at

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: